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New user? is a consumer based pharmacy trying to eliminate all the grievances from their side. This refund policy or money back policy has been introduced for the same purpose.

In spite of 100% effort, there are chances of some faults from our side. The consumer can claim their entire money back with the help of this money back policy.

On the basis of our money back policy, you can reimburse your entire amount back. This is applicable in case of the medication being delivered later than the mentioned time. Also if by any chance, the wrong medication is delivered to one. Even when the goods are not shipped on time due to any problems, we see to it that we bear the loss. Other than this, we are one such pharmacy who also refunds the consumer in case of dissatisfaction. This makes it evident that we endeavor to grant medications of absolute quality.

If you wish to claim refund in any such cases, you may have to do it within 30 days of placing the order. Consumers who claim for refund after 30 days of placing order will not be considered under any conditions.

The procedure for claiming refund is to call up the toll- free number and state the reason. We may also require your order number for the same. With this, we might track the good and help you accordingly.